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National Service Coordinator

Mississauga Full-Time Permanent Benefits RSP

Reporting to the Service Manager you will coordinate efficient, profitable safe repairs and installations for national accounts. You will be responsible for all incoming national calls, enter details into the ERP and dispatch national service partners. You will handle all national service by updating the job board, following up with our national partners and providing customers with updates within 24 hours. Emergency calls will be responded to within 4 hours for customers in our preferred service program. You will provide service quotes, follow up weekly on outstanding quotes and update the status in the system. You have a positive attitude, can work in a fast past environment, have excellent computer skills and have an attention to detail, team oriented with a high level of customer service acumen.

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